Privacy Policy

Last updated: July 2026

Protecting your data matters to us. This policy explains how personal data is processed under the Swiss Data Protection Act (revFADP) and — where applicable — the EU GDPR.

Controller

Ryan Hasenfratz, Switzerland
Contact: info@tickwire.news

What data we process

  • Account & sign-in data: on registration we process your email address and sign-in data via our authentication provider Clerk.
  • Payment data: subscriptions and payments are handled via Stripe. Card details are processed solely by Stripe; we never receive full card data.
  • Server logs: on access, technically necessary data (IP address, timestamp, page requested) is processed by our hosting provider Vercel.
  • Approximate location & weather: to personalise the live preview and the in-app clock/weather, your browser may request an approximate location from ipwho.is (based on your IP address) and weather data from Open-Meteo (based on coordinates). No account data is sent to these services, we do not store the result beyond your session, and you can override the location manually at any time.
  • Email: transactional and support email is handled via Resend (sending) and Zoho Mail (mailbox). Your email address and message content are processed for this purpose only.
  • Live TV: live channels are embedded from YouTube in privacy-enhanced mode (youtube-nocookie.com). When you play a stream, YouTube/Google processes connection data under its own privacy policy.

Purpose and legal basis

We process data to provide the Service, to perform the contract (subscription) and to ensure security and operation. The legal basis is performance of the contract and our legitimate interest in secure operation.

Processors / third parties

  • Clerk (authentication)
  • Stripe (payments)
  • Vercel (hosting & operation)
  • Resend & Zoho Mail (email)
  • Open-Meteo & ipwho.is (weather / approximate location)
  • YouTube (embedded live streams, privacy-enhanced mode)

These providers may process data outside Switzerland/the EU; appropriate contractual and protective mechanisms are in place.

News content

The headlines shown come from third-party sources and generally contain no personal data about you. When you click an item you are taken to the original source, whose privacy terms then apply.

Cookies

We only use cookies that are strictly necessary to operate the Service and keep you signed in (set by Clerk). We do not use advertising or tracking cookies, so no cookie banner is required.

Your rights

You have the right to access, rectify, erase and restrict the processing of your data. To exercise them, contact info@tickwire.news.

Retention

Account data is stored for as long as your account exists. After deletion of the account, data is removed unless statutory retention obligations apply.

Privacy Policy — Tickwire